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Marilynn Dawson (songdove)
Junior Member
Username: songdove

Post Number: 9
Registered: 10-2002
Posted From: 24.81.115.68

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Posted on Monday, February 24, 2003 - 10:17 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Moderator/Admin Only)

What is this and how do I fix it?

Sending mail got an error: 9
 

Frank Bauer (support)
Moderator
Username: support

Post Number: 329
Registered: 03-2001
Posted From: 212.185.222.156


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Posted on Tuesday, February 25, 2003 - 11:15 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Moderator/Admin Only)

Hello Marilynn,

That error shows that there is a problem with Sendmail.

Please check the path to Sendmail in the "Script Settings" section.

If the path is ok... does the error accure at a certain time only?

Sincerely,

Frank Bauer

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Marilynn Dawson (songdove)
Junior Member
Username: songdove

Post Number: 10
Registered: 10-2002
Posted From: 24.81.115.68

Rating: N/A
Votes: 0 (Vote!)

Posted on Tuesday, February 25, 2003 - 06:28 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Moderator/Admin Only)

The path is fine in the script settings. The messages also were successfully sent too in spite of this error.

As for it occurring at certain times, I'm not sure, I only send out mailings once a week on Mondays and this was the first time I saw the error.
 

Frank Bauer (support)
Moderator
Username: support

Post Number: 331
Registered: 03-2001
Posted From: 212.185.222.243


Rating: N/A
Votes: 0 (Vote!)

Posted on Tuesday, February 25, 2003 - 07:09 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Moderator/Admin Only)

Hello Marilynn,

So when it happened last Monday, you just hit the relpad button of your browser to finish the mailing?
Sincerely,

Frank Bauer

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Marilynn Dawson (songdove)
Member
Username: songdove

Post Number: 11
Registered: 10-2002
Posted From: 24.81.115.68

Rating: N/A
Votes: 0 (Vote!)

Posted on Tuesday, February 25, 2003 - 07:31 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Moderator/Admin Only)

No I didn't. The error came right near the end of the mailing as I watched the number of mailings that were being sent out. I thought to check my email before hitting the reload button, and much to my surprise, the mailing had successfully gone through.

I guess this could be called a 'non-fatal' error. If it happens in the future, does this mean the sendmail program on my host is malfunctioning, or is there something I should be doing to repair it?
 

Frank Bauer (support)
Moderator
Username: support

Post Number: 332
Registered: 03-2001
Posted From: 212.185.223.235


Rating: N/A
Votes: 0 (Vote!)

Posted on Tuesday, February 25, 2003 - 09:17 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Moderator/Admin Only)

Hello Marilynn,

Please enter the "Send Message" function in the admin area... does it ask you to continue the interupted sending process?
Sincerely,

Frank Bauer

============================================================
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Marilynn Dawson (songdove)
Member
Username: songdove

Post Number: 12
Registered: 10-2002
Posted From: 24.81.115.68

Rating: N/A
Votes: 0 (Vote!)

Posted on Tuesday, February 25, 2003 - 09:50 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Moderator/Admin Only)

Yes it did ask, and when I accepted, it gave me the usual task completed set of messages.
 

Frank Bauer (support)
Moderator
Username: support

Post Number: 334
Registered: 03-2001
Posted From: 212.185.223.235


Rating: N/A
Votes: 0 (Vote!)

Posted on Tuesday, February 25, 2003 - 10:30 pm:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Moderator/Admin Only)

Hello Marilynn,

Ok, so the error happened at the last batch and right after it was able to complete the process.

Looks really like a temporary problem at the mail server of your web host.
Sincerely,

Frank Bauer

============================================================
 Would you like more... ?  Scripts & Service for Webmasters
 http://www.add2it.com     ...Helping you succeed online...
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