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Salvador Calderon (scintnl)
New member
Username: scintnl

Post Number: 1
Registered: 12-2005


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Posted on Monday, April 03, 2006 - 01:44 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Moderator/Admin Only)

I'm two days from a major launch (http://drycleanerssale.com) and my hosting
shut me down because send.pl was taking a heavy
toll on their server's resources.

Indeed it was sending very slowly when suddenly
I get a MySQL error.

When I tried refreshing the page, I get an "Account has been suspended"

After 2 days my site is again up, but my mails
do not seem to be getting through, so I suspect
my hosting is filtering them.

I am thinking on setting up a second, external
installation, but the manual is not very clear on how getting this done. Nor what advantages it has.

I FTP down all my subdirectories and uploaded them again at a second server.

I ran the install.pl and it said OK.

But when trying to go to the Admin area I get
the error message

ERROR: Access denied for user: 'scintnl_scintnl@localhost' (Using password: YES) (1045)

ERROR: MRP-MMC-SL1


What am I doing wrong? Where do I tell the system that this is an external installation?

Also, if I use SMTP instead of sendmail, will I
be able to circumvent this host crapy system?
 

Frank Bauer (admin)
Board Administrator
Username: admin

Post Number: 17
Registered: 04-2002

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Posted on Monday, April 03, 2006 - 06:29 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Moderator/Admin Only)

Hello Salvador,

Are you on a shared hosting account or a dedicated server?

How many emails did you send out?

My web host (Kiosk) recommend to switch to a dedicated server once you are sending more then 30,000 emails a day. Below that a shared server is find with them. You can find Kiosk at: http://add2it.com/see.pl?Kiosk

The error message you got was due to the fact that the installation couldn't access the MySQL database.

The localhost does only work if the installation is on the same server like the MySQL database itself.

You can change that in your second installation by modifying the config.dat file that you uploaded there.

Switching from Sendmail to SMTP will not make it better to your web host.

What you might want to do is to talk with them ask them for their limit for sending emails out from your hosting account.

Then you can adjust your script settings to slow down the mailing process to match their requirement.

Alternatively there is of course also the option to switch to a better web host like e.g. Kiosk.
Sincerely,

Frank Bauer

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Salvador Calderon (scintnl)
New member
Username: scintnl

Post Number: 2
Registered: 12-2005


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Posted on Monday, April 03, 2006 - 06:40 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Moderator/Admin Only)

I am on a shared server. My list is below 5000.

What are the advantages of setting up an external installation?

After I get through with this launch I will deninitely change to kiosk
 

Frank Bauer (admin)
Board Administrator
Username: admin

Post Number: 19
Registered: 04-2002

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Posted on Monday, April 03, 2006 - 07:53 am:   Edit Post Delete Post View Post/Check IP Print Post    Move Post (Moderator/Admin Only)

Hello Salvador,

The external installation is a last resort way to send email using a different web server with a different web host then the one you are having problems with.

Sending to a list of 5,000 should be no problem at all... even with a shared web hosting account.

As assume that your current web host oversold the shared server, meaning there are two many peoples web sites hosted on the same web server and that's why their web server can't even handle mailing to a list of 5,000.

Until you switch to a better web host you might want to talk with your current web host and ask them for their limit for sending emails out from your hosting account.

Then you can adjust your script settings to slow down the mailing process to match their requirement.
Sincerely,

Frank Bauer

============================================================
 Would you like more... ?  Scripts & Service for Your Web Business
 http://www.add2it.com     ...Helping you succeed online...
============================================================

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