"...on a scale of 1 - 10 your customer service is a good 12."
"Just writing to let you know of the great service you have supplied me.
I thoroughly appreciate both the time and effort you have put into getting the script working on my servers, on all 3 occasions.
Customer support is the key to any company, and on a scale of 1 - 10 your customer service is a good 12.
Thank you once again, you may pass on my address to any perspective purchaser, for confirmation."
- Mike Hills, Publisher of DailyClassifieds.co.uk